|
Customer Service staff is snooty. Clogs, Clogs, Clogs. Creates wonderful aroma.Cons: Tremendous static, grinds go everywhere (& I live in high humidity climate). LOUD-wakes up the entire house. Pros: Looks great on countertop. Grinds evenly. When it's not completely clogging, it semi-clogs during a grind and over-revs.
All you have to do is remove the empty bean container, lift the upper burr and clean inside the grinding chamber with a special brush that comes with the grinder. My favorite thing about it is that it's so easy to clean. You can reuse it in less than a minute.
Coffee particles literally spray across your counter as the grinder operates. Seriously, it is almost like a bad joke every time I use this thing.
but the instant, substantial mess makes this thing unusable. I got this as a gift and it pains me to think that my friend spent so much on this thing.
Grinds go EVERYWHERE. Oh yes, it will grind coffee.
While it grinds coffee decently, this is the messiest appliance in history, requiring me to pull out the vacuum every time I use it. After grinding, removal of the receptacle canister sets off a static explosion where grindings fly to every region of your kitchen.
The company should be ashamed of the design flaws that cause it to operate the way it does.
The Cuisinart worked much better for years. This was at middle grind settings. It began jamming and failing to complete a grind cycle after two months. Also, from the beginning it produced excess static which results in a cloud of coffee dust being ejected from the bin when the bin is removed after grinding. We replaced a Cuisinart burr grinder with a faulty switch with this machine. We have had the Capresso for only about six months. We have diassembled the Capresso numerous times for cleaning but the jamming has progressively become worse.
Opted for upgrade. Was told 556 and 557 are no longer manufactured because of many problems. Told that now I would have to return broken one regardless. Stopped working after a week of use in spite of proper cleaning and care. Don't want either one. Also offered upgrade to the 560 for only $30 if I return the broken one.
Whatever. Received the 556 as gift in early April. Customer service offered free replacement. Changed mind and called back a few days later.
|
